A better way to pay for medical and pharmacy care.
Health Plan of Nevada Individual On Exchange Plan members have a new way to pay for care over time — always without interest or fees.
Ready to get started with Paytient?
No Interest or Fees
Pay upfront with your Paytient card and repay the balance over time - with no interest or fees.
No Credit Check
There's no credit check to access your account.
Custom Repayment Plans
You can set a custom repayment plan for each transaction on your Paytient card.
H O W I T W O R K S
Swipe. Click. Split.
Swipe your Paytient card to pay for out-of-pocket medical and pharmacy expenses.*
Click the notification that appears on your home screen.
Split the transaction into a repayment plan over the amount of time you choose.
No interest. No fees. No credit check. No, really.
Care paid your way
Be proactive with your health
Preventive care is cheaper and more effective than reactive care. Instead of letting minor issues become emergencies, you can handle your medical and pharmacy expenses early.
Planned and prepared
Turn unexpected out-of-pocket medical and pharmacy expenses into affordable repayment plans — for free. Finally, care is back on your terms!
We are here for you
Our support team is just a tap away! In-app support is available if you ever have a question, concern, or need to make a change.
Where can I use my Paytient card?
You can create interest-free payment plans for medical expenses when you or your loved ones receive care from your preferred medical providers and pay with Paytient.
Keep your Paytient card in your purse or wallet, and never forget to use it to purchase prescriptions or over-the-counter medications at your favorite pharmacies.
"I appreciate the opportunity to continue my health journey and not have to skip appointments due to high-cost co-pays due at time of service. The payment plan is greatly appreciated & affordable."
"It was so easy to pay my bill and then set up a payment plan. I love how the first payment isn't due the same day. It makes things so easy!"
"The card was easy to use and the app explains everything very clearly. I love the option of automatic payments. Very convenient!"
F A Q
Still have questions?
We've got the answers.
Q. How do the payment plans work?
Say you visit an ENT for a sinus infection that won’t go away, and you leave with a $150 bill. The Paytient card can split that charge into 10 payments of $15 — or five payments of $30. You pick the interest-free payment plan that fits your budget.
Q. Where can I use Paytient?
Your Paytient card can be used for medical and pharmacy expenses at both in-network and out-of-network providers. The Paytient card works at any pharmacy or medical provider that accepts Visa!*
Q. Can I use Paytient to pay for previous bills?
Yes. You can use Paytient for medical or pharmacy bills still owed to providers, as long as they are not being collected by a different party.
Q. What is the credit line?Member credit lines vary if you have covered dependents.
- Policyholders with no spouse or covered dependent receive a $1,000 line of credit, which means you can charge up to $1,000 at a time.
- Policyholders with a spouse or covered dependent receive a $2,000 line of credit, which means you can charge up to $2,000 at a time.
Q. How do I set up a payment method?
You can connect a bank account, debit card, or credit card within the Paytient app to make payments toward your open repayment plans. Our support team can also take payments over the phone or chat.
Q. Can I use this for my family/dependents?
Sure! Paytient works for you and your loved ones.
Q. How do I use the virtual Paytient card?
To view your virtual card number, click the purple card in the Paytient app to make your card number appear on your screen. You can add this number to your smartphone's digital wallet or share the information to be entered into a payment system.
Q. When do I get a physical Paytient card?
Your physical card will arrive at the address on file within 7-10 business days after you have created your account. In the meantime, your virtual card can be accessed immediately within your account. You also have the ability to add this card to your smartphone's digital wallet for use at medical facilities and pharmacies that accept digital forms of payment (e.g., Apple Pay, Samsung Pay).
Because your virtual and physical cards will have different numbers, your physical card will need to be activated once it arrives.
Q. How do I activate my Paytient card?
Once your physical card arrives, you'll text the last four digits of your card from your phone to 573-269-3836 to activate! You can also activate your Paytient card within the app by swiping to the white card on your home screen. Once you see that card, press and hold, and then enter the last four digits of your card number.
Q. Can I pay off my balance sooner?
Of course. Just tap the payment plan settings, and you can pay off your balance earlier than scheduled.
Q. How can I adjust my payment plan?
We understand circumstances change. Our support team is happy to adjust your payment plan to better fit your budget. Reach out in the app or by emailing email@example.com for assistance.
Q. Is it really free of any interest or fees?
Yes, really. You will never be charged interest or fees when financing your medical pharmacy expenses.
Ready to get started?
Your Paytient account is ready for you!
*Note: Your Paytient card works with providers in certain approved merchant categories. The provider self-selects their merchant category, and in some cases a provider might not be categorized as you expect. If your card is unexpectedly declined, contact Paytient customer support.